My passport still has nine months in it before it expires. But since I don’t have any upcoming trip in the next two to three months, I decided to renew it while I have the time to spare. The last thing I want is to rush through the process when I suddenly have to travel.
So early yesterday morning, I went to DFA Davao located at SM City in Ecoland. There’s no appointment system so many choose to line up to get a priority number. I heard from someone that queueing starts as early as 6:00AM.
I arrived a little after 6:00AM in the morning. And I was already 87th in line. But only few came after me so the line wasn’t as long as I imagined it would be. We were waiting in like a covered pathway. There were some stone benches built a few feet from each other. There were also a limited number of blue monoblock couch-type chairs that can fit 4-5 people. Unfortunately, there weren’t enough for us farther back in the line could use.
Queueing for long stretches of time isn’t a problem for me. I always make sure I’m armed with a good book and enough reading materials on my phone to ensure that I won’t get bored. I noticed that people have different ways to pass the time. Some just sit quietly doing nothing while others engage in conversations with people next to them.
I also noticed that some leave the line for a while without worrying about losing their spot. Everyone’s just being nice looking out for each other. It’s like waiting there creates a bond through the shared experiences of sacrificing time and energy just to accomplish an important task.
There was little activity between the time I arrived until around 15 minutes to 8:00AM when those in front started stirring. Some DFA personnel wearing blue collared shirts with DFA Security printed on the back arrived and started handing out application forms. The priority numbers everyone was after were actually the last two to three numbers on the application forms.
I was told that the first twenty for renewal will be given priority. We’ll be the first ones to be accommodated as soon as the DFA’s office at the mall opens. Thankfully, there were only a handful of renewal applicants so I was one of the 20.
They left as soon as they finished issuing the application forms to everyone in the line. Anyone who arrives after this will have to wait for the mall to open and fall in line outside the DFA office.
Another round of waiting begins after we got the application forms. Some left for a while to eat breakfast somewhere while others just stayed in the area. Finding a place to eat was no problem. Starbucks at the Annex was open and I saw some people holding McDonalds coffee cups so I surmised there must be one nearby. I also heard that there was a carinderia across the street from the SM.
Finally, the mall opened at exactly 10:00AM. It took us a long time to get in because of the security check. I found this mildly frustrating. While I commend the meticulous bag checks the security guards were doing, I just thought that given the number of people who flock to DFA Davao daily they could have developed a system to make the security checks less time-consuming. All three of the security guards seemed to be doing a job that one person could easily handle given that there’s already a scanner.
As soon as we’re in, it was a few minutes more of walking to the DFA office at the 3rd floor. I approached the guard calling out numbers and showed my current passport and told him I’m applying for renewal. He waived me in. There were three counters directly in front of the entrance doors. I think the duties of the three personnel there was to do initial checks of the application forms and requirements as well as to answer queries.
I was instructed to proceed to the passport renewal window. But before I reached it, I was told by one of the staff in the area to have my passport photocopied. I told him I brought a copy. After checking it, he said it wasn’t within standards so I need to have the original photocopied again. I fell in line at the photocopying area and waited a bit before proceeding to the renewal window to submit the requirements.
Luckily, I have an e-passport so I was only required to submit a photocopy of the 2nd page and a valid ID. I submitted the forms and the passport copy then I was told to proceed to Window 7 to pay for the renewal fee. I paid Php950 (20 days). Those who want to expedite the process will have to pay Php1200 (10 days).
Next stop was where I got my photo and e-fingerprints taken. I only waited for about 5 minutes before my name was called. It was a fairly quick process so I couldn’t believe it when I was finally headed to the exit after less than 20 minutes of processing my passport renewal.
I’ll have to say that the mall set-up was a definite improvement from DFA Davao’s old office in Jacinto St. And I guess I really got lucky yesterday for finishing everything faster than I thought I would.